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New WatchGuard Cloud Platform Capabilities Usher in the Era of Simplified Security Management for MSPs

WatchGuard further unifies security services and streamlines deployment capabilities for MSPs while simplifying zero-trust adoption WatchGuard® Technologies, a global leader in network security and intelligence, multi-factor authentication (MFA), advanced endpoint protection, and secure Wi-Fi, today announced a series of new capabilities that make WatchGuard
Publish At:2021-02-15 10:58 | Read:144 | Comments:0 | Tags:Business Products Technology b2b MSP nw WatchGuard Cloud Clo

MSPs, have you picked the right PSA for you yet?

Not long ago, we helped MSPs pick the right remote monitoring and management (RMM) platform for them, and make it an essential part of their service toolkit. As you may recall, an RMM is a tool that helps MSPs do the work. And what better way to track the work—and other elements associated with it—than to have professional service automation (PSA) software d
Publish At:2021-01-15 18:06 | Read:221 | Comments:0 | Tags:Business Enterprise Resource Planning ERP how to choose a PS

Likely lead generation scam targets potential Malwarebytes MSP partners

Recently, Malwarebytes discovered a potential lead generation scam targeting companies that are interested in our Malwarebtyes Managed Service Provider (MSP) Program. In the scam, an individual who used the name “Jenny” aggressively contacted potential MSP partners claiming to represent Malwarebytes. In one instance in New Zealand, “Jenny” repeatedly call
Publish At:2020-12-16 16:36 | Read:330 | Comments:0 | Tags:Scams lead generation lead generation scam Malwarebytes Malw

COVID-19: the impact of the pandemic in three IT areas

The impact of the COVID-19 pandemic on society has led to a digital transition period with organizations and businesses having to rapidly rewrite their plans for the immediate future. As companies set out to address these new scenarios, the need for expert technical support has become increasingly evident, and vital in order for investment and implementation
Publish At:2020-12-02 09:10 | Read:350 | Comments:0 | Tags:Adaptive Defense Business News b2b covid-19 MSP WatchGuard

Lock and Code S1Ep18: Finding consumer value in Cybersecurity Awareness Month with Jamie Court

This week on Lock and Code, we discuss the top security headlines generated right here on Labs and around the Internet. In addition, we talk to Jamie Court, president of the non-profit advocacy group Consumer Watchdog, about the consumer value in Cybersecurity Awareness Month. Launched initially as a joint effort between government and industry, this once
Publish At:2020-10-26 12:05 | Read:608 | Comments:0 | Tags:Podcast brute force attacks consumer cybersecurity consumer

The value of cybersecurity integration for MSPs

For modern Managed Service Providers (MSPs), gone are the days of disparate workflows, and that’s really for the best. Imagine trying to run a successful MSP business today—finding potential customers, procuring new clients, developing purchase orders, managing endpoints, and sending invoices—all without the help of Remote Monitoring and Management (RMM)
Publish At:2020-10-22 14:29 | Read:527 | Comments:0 | Tags:Malwarebytes news cybersecurity cybersecurity integration ma

A week in security (June 8 – 14)

Last week on Malwarebytes Labs, we looked into nasty search hijackers that worried a lot of Chrome users; a list of considerations for MSPs when looking for an RMM platform; the complaint faced by ParetoLogic, the company that issues SpeedyPC, a product that claims to find and remove various PC errors; and a ransomware attack that affected car manufacturers
Publish At:2020-06-15 13:28 | Read:888 | Comments:0 | Tags:A week in security Babylon Health banking app Brave Brave br

MSPs, know what you’re really looking for in an RMM platform

MSPs naturally adapt and mature as innovative technologies and more effective processes are introduced into the industry. But with ransomware cyberattacks happening left and right, pushing them to evolve even further, MSPs are left with no choice but to go with the flow. Going for improved functionalities—although important—is simply no longer enough. MSPs m
Publish At:2020-06-10 13:20 | Read:706 | Comments:0 | Tags:Business best RMM platform managed service provider MSP remo

Lock and Code S1Ep7: Sounding the trumpet on web browser privacy with Pieter Arntz

This week on Lock and Code, we discuss the top security headlines generated right here on Labs and around the Internet. In addition, we talk to Pieter Arntz, malware intelligence researcher at Malwarebytes, about web browser privacy—an often neglected subcategory of data privacy. Without the proper restrictions, browsers can allow web trackers to follow
Publish At:2020-05-26 14:44 | Read:949 | Comments:0 | Tags:Malwarebytes news Podcast Android spyware bec best MSP pract

10 best practices for MSPs to secure their clients and themselves from ransomware

Lock-downs and social distancing may be on, but when it comes to addressing the need for IT support—whether by current of potential clients—it’s business as usual for MSPs. And, boy, is it a struggle. On the one hand, they keep an eye on their remote workers to ensure they’re still doing their job securely and safely in the comfort of their own homes.
Publish At:2020-05-24 07:20 | Read:1017 | Comments:0 | Tags:How-tos account management B2B backup backups best MSP pract

Explained: cloud-delivered security

As a counterpart to security for your assets in the cloud, you may also run into solutions that offer security from the cloud. These solutions are generally referred to as cloud-delivered security. Cloud-delivered security is sometimes called security-as-a-service which we will avoid here as it might be confused with the more generally used term Software-as-
Publish At:2020-05-18 13:43 | Read:810 | Comments:0 | Tags:Explained cloud iaas identity management MSP paas saas small

Lock and Code S1Ep2: On the challenges of managed service providers

This week on Lock and Code, we discuss the top security headlines generated right here on Labs and around the Internet. In addition, we talk to two representatives from an Atlanta-based managed service provider—a manager of engineering services and a data center architect—about the daily challenges of managing thousands of nodes and the future of the industr
Publish At:2020-03-16 14:22 | Read:1346 | Comments:0 | Tags:Podcast bec conficker coronavirus fingerprint files MSP phis

Securing the MSP: best practices for vetting cybersecurity vendors

Ironically, to keep costs low for their enterprise and mid-market clients, managed service providers (MSPs) are some of the most reliant on third-party vendors—including those providing security. While this is generally not an indication of dysfunction or vulnerability, the responsible MSP will be looking with a critical eye while vetting cybersecurity vendo
Publish At:2020-03-11 13:20 | Read:1228 | Comments:0 | Tags:Business cybersecurity vendors enterprise managed service pr

Why managed service providers (MSP) are critical for business continuity

With the threat landscape becoming more hostile to businesses, small- and medium-sized businesses (SMBs) are often finding it difficult to cope. Hence, they turn to managed service providers (MSPs) for help, not only to keep their businesses going—the concept known as business continuity—but also to offer salve to known pain points that encompass all industr
Publish At:2020-02-24 15:54 | Read:1454 | Comments:0 | Tags:Opinion compliance managed service providers MSP MSPs ransom

Securing the MSP: their own worst enemy

We’ve previously discussed threats to managed service providers (MSPs), covering their status as a valuable secondary target to both an assortment of APT groups as well as financially motivated threat groups. The problem with covering new and novel attack vectors, however, is that behind each new vector is typically a system left unpatched, asset manag
Publish At:2020-01-30 16:50 | Read:1550 | Comments:0 | Tags:Opinion advanced persistent threat advanced persistent threa

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